Help
How can we help?
Guides and answers below. A person on the KareKrest team reads every support message; this page has no AI chat.
Your first compliance review
- Tap Start My Free Compliance Review and create your workspace.
- Describe the concern in a sentence or two, without names or patient details.
- Answer the follow-up questions you can; leave unknowns blank.
- Open the draft, check the Missing info tab, then export to Word or PDF for review.
Invite your team
- Open My Workspace (Team).
- Invite staff by email and choose their role: staff, manager or admin.
- For campuses, assign staff to their unit so they only see that unit's records.
Publish a policy for sign-off
- Open Policies and choose or create a policy.
- An authorized approver signs off the change.
- Publish it; staff tap “I have read and understood”, and you see who's behind.
What you can enter
- ✓ Facility processes, policies, drills, training, staffing schedules by role, survey findings with names removed.
- ✓ Placeholders such as “Resident A” or “Staff RN 1”.
- ✗ Resident or patient names, dates of birth, room numbers, record numbers, diagnoses tied to a person, photos of charts.
- Immediate danger, suspected abuse or a reportable incident? Follow your emergency and reporting procedures first.
Billing help
See your plan, invoices, payment method and cancellation under Billing → Manage My Subscription. Cancelling keeps access to the end of the paid period, and your documents stay readable and exportable.
Open BillingContact support
Regulatory packages
See which Minnesota and federal packages are available and their review status.
Open the coverage directoryWant a walkthrough?
A free 30-minute demo on Google Meet.
Frequently asked questions
What does the free compliance review include?
One complete review for a new workspace: describe a concern, answer guided questions, see the sources, prepare a draft, review it and export it to Word or PDF. No credit card is needed, and you keep your completed draft.
What happens after the free review?
Your work stays saved, readable and exportable. To start another review or new draft, choose a plan. Nothing you've created is locked or deleted.
Does KareKrest make my facility compliant?
No. KareKrest helps you prepare administrative documentation and organize follow-through. Compliance depends on what your facility actually does, reviewed by qualified people.
Can I enter resident or patient information?
No. This version doesn't accept identifiable health information. Use placeholders such as “Resident A”. KareKrest blocks likely identifiers, but automated detection isn't perfect.
Which regulations are covered?
Starter packages for Minnesota assisted living (144G), nursing homes (144A), DHS-licensed services (245D, 245G) and federal CMS, HIPAA and OSHA rules. Each package's review status is listed in the coverage directory.
How do subscriptions and cancellation work?
Plans renew monthly or yearly until you cancel. You can cancel any time in Manage My Subscription; access continues to the end of the paid period.